Our 1 year health guarantee protects against any hereditary or congenital defects. All of our puppies are up to date on vaccines and are examined by a licensed veterinarian before they are able to leave. During the exam, the vet will check the heart, lungs, eyes, ears, and joints to ensure that your puppy is in good health.
Our puppies are 100% safe, secure, and guaranteed to be in good health and free from any signs of infection when we ship them to you. We take pride in saying that our relationship with you doesn’t end once you take home a puppy from us. As a family of breeders and experienced puppy counselors, we would wish to believe that nothing can ever go wrong with our puppies. However, some things are not always in our control because a puppy’s health depends on genetics, exercise, nourishment, and overall daily care.
We don’t believe your puppy is replaceable due to emotional attachments. Still, we believe that sometimes the pains of losing a puppy can be reduced when we can offer you another puppy of equal value. In case of the unforeseen event of death within one year from its purchase date, or if the puppy is found to possess health disorders (within 1 year) that adversely affects the health of the puppy, we’ll replace it with another puppy of equivalent value at no cost to you. The reason for death should be certified by a certified VET technician, and we shall expect you to email us a copy of this health report.
Nothing makes us happier than knowing that we did bring much joy into your home with one of our babies. We do constantly give you health advice to make sure your puppy remains healthy. Here are a couple of measures that will help: Send us a copy of the health examination (medical record) within 10 business days of receiving your puppy. The examination must be carried out by a licensed VET. Your puppy comes with age-appropriate vaccinations, so you do not need to vaccinate the puppy again. We do de-worm & vaccinate your puppy before shipping them to you, so we expect you to continue the proper de-worming & conducting regular health examinations up to 16 weeks of age or more so as to keep your puppy healthy and aware (as recommended by your VET).
In any event your puppy develops an illness or untreable, life threatening defect we will offer you another puppy of the same sex, breed and quality for which you paid. You will be responsible for the delivery fees only for your new puppy.
Hypoglycemia (low blood sugar) is not covered under our health gaurantee warranty. Hypoglycemia (low blood sugar) is a common ailment with teacup puppies and is preventable by feeding your teacup puppy properly and management.
Our puppies are vet checked before their arrival to our home. If you do require an additional vet check for your puppy we will be glad to do at your expense.